Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please contact us within 3 days of delivery to initiate the return process. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, please contact us at info@smyrnawonders.com 

If your item arrives damaged or defective, please take a photo of it and share it with us when requesting a return. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Damaged or defective items due to our error will have return shipping covered by us; otherwise, return shipping costs are the responsibility of the customer and will be deducted from the refund amount.

You can always contact us for any return question at info@smyrnawonders.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@smyrnawonders.com

 

Elegant, Timeless, Authentic Beauty

Smyrna Wonders Jewelry, where elegance meets timelessness, offers a collection of authentic beauty crafted with meticulous attention to detail. Inspired by the rich history and exquisite craftsmanship of Izmir, each piece tells a unique story, reflecting the wearer's personality and beliefs. Our brand draws inspiration from the mythical origins of ancient Smyrna, combining traditional techniques with contemporary design to create jewelry that exudes elegance and sophistication. With a focus on quality, exclusivity, and exceptional customer service, Smyrna Wonders provides cherished heirlooms that tell tales of love, strength, and resilience.

At Smyrna Wonders Jewelry, we believe that every piece carries a special meaning and serves as a vessel of personal expression. Our collection includes rings, necklaces, earrings, and more, crafted from precious metals and adorned with exquisite gemstones and zultanite.

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